Altera Customs Defender in motion

The operating system for modern workshops

Run customers, jobs, assets and teams from one clean workspace.

Workshop OS helps service, repair, restoration and custom-build businesses manage customers, jobs, assets, estimates, approvals, invoices, files and team operations from one practical system.

CONTROL Customers, assets, jobs, approvals and moneyTEAM Tasks, notes, files, photos and progress updatesCUSTOMER Estimates, approvals, invoices and follow-up

A product by Altera Works, built first from the operating reality of Altera Customs.

Owner command centre / Live product
Workshop OS owner dashboard showing setup, workload, payments and active jobs
Mobile / Workshop floorWorkshop OS mobile workspace with a simple getting started workflow
01Built first with garages
02Designed for real workshop flow
03Desktop control and mobile clarity
04Customers, assets, jobs and money connected

One system, three views

The business runs in one place.
Everyone sees what they need.

Workshop OS gives owners control, teams clarity and customers confidence without turning workshop work into generic project management.

01 / Owner / Admin

Control without chasing.

Full visibility of customers, assets, jobs, estimates, invoices, payments and team workload.

See what is active, delayed, approved, unpaid and waiting for attention.
02 / Team

Today’s work, clearly assigned.

A focused workspace for assigned jobs, tasks, files, notes, photos and status updates.

The workshop floor gets clarity without carrying the full management system.
03 / Customer

Progress without internal noise.

A safe view of project progress, estimates, approvals, invoices, payment links and messages.

No internal notes. No operational noise. Just what they need to move forward.

Product reveal

Desktop command centre.
Mobile workshop flow.

Owners and managers get one place for planning, customers, assets, work orders, estimates, finance and follow-up.

Teams get a focused daily workspace for assigned work, status, notes, photos, files and approvals without software overload.

Owner command centre / Live product
Workshop OS owner dashboard showing setup, workload, payments and active jobs
Mobile / Workshop floorWorkshop OS mobile workspace with a simple getting started workflow

The problem you learn to tolerate

Great work still gets slowed down by messy operations.

It can feel normal because the work still gets done. The hidden cost is missed context, slower follow-up, unclear ownership and a business that has to ask people for information the system should already know.

01

The work is moving, but the latest truth is split across chats, paper and memory.

Workshop OS keeps the operational record on the job.

02

Owners know the team is busy, but not what is blocked, waiting, approved or unpaid.

Workshop OS turns daily activity into visibility.

03

Team members get interrupted because nobody else can see progress clearly.

Workshop OS gives everyone one current version.

04

Estimates, approvals and invoices are rebuilt from scattered notes at the end.

Workshop OS keeps decisions and money attached to the work.

05

Customers chase updates because the business has no clean rhythm for follow-up.

Workshop OS makes communication part of the workflow.

How it works

From first enquiry to paid invoice.

Workshop OS follows the real path of service, repair, restoration and custom-build work, where jobs evolve and every decision matters.

01Customer
02Asset / project
03Work order
04Tasks
05Files
06Approval
07Invoice
08Payment
01

Create customers and assets/projects

Start with the customer and the thing being worked on: vehicle, boat, bike, project, piece or build.

02

Open jobs and work orders

Capture the scope, assign ownership and keep the operational record in one place.

03

Track tasks and team progress

Give the team clear work, status, notes, files and updates without admin overload.

04

Send estimates for approval

Keep revisions, approval decisions and customer communication attached to the job.

05

Invoice and close the job

Turn completed work into invoices, payments and a clean history for next time.

What changes

Less chasing.
More control.

Workshop OS gives owners a clearer view of workload and revenue, gives teams a cleaner way to work, and gives customers a more professional experience.

See the features
CONTROL

One place for the operation

Customers, jobs, assets, approvals, invoices, files and follow-up stay connected.

CLARITY

Less interruption on the floor

Team members know what to work on, what is blocked and what needs proof or approval.

CONFIDENCE

A cleaner customer experience

Customers see progress and respond to estimates, invoices and messages without entering the internal system.

Built first with garages

Designed for every serious workshop.

Automotive garages are the first proof use case because Altera Customs lives the complexity: jobs, assets, parts, approvals, photos, payments and customer trust. The operating pattern is bigger than cars.

Workshop OS is for businesses where skilled work happens around real assets, evolving jobs and accountable customer communication.

01

Auto garages

Customers, jobs, assets, tasks, files and finance in one workspace.

02

Motorcycle workshops

Customers, jobs, assets, tasks, files and finance in one workspace.

03

Boat yards

Customers, jobs, assets, tasks, files and finance in one workspace.

04

Restoration shops

Customers, jobs, assets, tasks, files and finance in one workspace.

05

Custom furniture / build shops

Customers, jobs, assets, tasks, files and finance in one workspace.

06

Fabrication studios

Customers, jobs, assets, tasks, files and finance in one workspace.

Altera Customs Defenders on the road

First proof: automotive workshops

Made where complex work actually happens.

Workshop OS was shaped by the daily reality of specialist restoration work at Altera Customs, where jobs evolve, approvals matter and waiting parts must stay visible.

Built by Altera Works, that practical operating model now supports the wider world of service, repair, restoration and custom-build workshops.

Your language, not ours

Vehicles, boats, bikes, projects, pieces, jobs, repairs, builds.

Every workshop can use its own language. Configure terminology, statuses, roles, customer communication and branded touchpoints around the way your operation actually works.

AssetsProjectsWork ordersApprovalsFilesBranding
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