Customer portal & messaging

Give customers a place to review shared work information and speak to your workshop.

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Workshop view: preparing a quote for customer approval
Workshop view: preparing a quote for customer approval

In practice

Share the relevant work

Customers can review shared updates, quotes and invoices in the customer-facing workspace.

Keep decisions recorded

Use the quote and approval process to record a customer decision rather than relying on a verbal agreement alone.

Message inside Workshop OS

The messaging workspace supports conversations with customers and team members. Internal workshop notes and customer-facing views are designed as separate contexts.

Before you get started

Access depends on the user’s role and the workshop setup. Messaging here means Workshop OS messaging, not a promised WhatsApp or SMS integration.

Explore the related workspace

See it with your workshop in mind.

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Customer portal & messaging | Workshop OS